- Logging In
- Fun Mode login
- Real Money Mode login
- Bet Casino Lobby
- Multiplayer Modes
- Depositing Money
- Withdrawing Money
- Transaction History
- Credit Card Limitations
- Comp program
- Contact Us
1. Logging In
BetCasino features two gaming modes: Fun Mode and Real Money
Mode. You can play in Fun Mode for practice or play in Real
Money Mode when you're ready to place actual monetary bets.
- Fun Mode allows you to play for virtual money - you bet,
win and lose nothing but virtual dollars. No real money
is involved and you do not need a Credit Card to play. You
do not need to be connected to the Internet to play in Fun
mode. The extent of Fun mode play is not limited in any
- Real Money Mode allows you to play for real dollars. You
are required to have a valid real money source (such as
a Credit Card or NETeller account) and you must be connected
to the Internet. See the Cashier section of this help file
for more information on depositing and withdrawing money
to and from your casino account.
When using BetCasino for the first time, you need to create
a CyberSportsBook account before logging in. There are two
types of accounts - a Fun Mode account and a Real Money Mode
account. Click on the topics below for more information on
creating an account.
2. Fun Mode Account and Login:
When logging in to Fun Mode, you will be prompted to enter
your CyberSportsBook username, nickname (optional) and password.
If you enter a nickname, it will be displayed to other players
in the casino, when playing in Multiplayer Mode. If you check
the Remember password box, the computer remembers
your password and fills it in the next time arrive at this
screen. This way you do not have to type it in every time
you use the casino. Beware, however, that anybody using your
computer will be able to log in under your account!
Online and Offline: You can play in Fun mode
both online and offline. When playing in Online Fun Mode,
you are connected to the Internet. You can play in multiplayer
mode and chat with other players as you would in Real Money
When playing in Offline Fun Mode, you are not connected to
the Internet and therefore the chat, multiplayer, and private
group options are not available. You will also receive a message
stating that a connection to the server cannot be established.
Also, an icon in the casino lobby indicates whether you are
online or offline.
3. Real Money Mode Login:
When logging in to Real Money Mode, you will be prompted
to fill in your CyberSportsBook username, nickname (optional),
and password. If you enter a nickname, it will be displayed
to other players in the casino, when playing in Multi-Player
4. BetCasino Lobby
The lobby contains game icons (clicking on a game icon starts
the corresponding game) and a button for the BetCasino Cashier.
Certain information is displayed here as well: the mode in
which you are playing (for real money or fun), your current
balance and an indicator to let you know whether you are Online
BetCasino currently offers a total of 58 different casino
games. The lobby displays a game menu, where some games are
grouped according to their type. Click on a game name in the
menu to start it. Some games ask you to specify a bet amount
(click the value of the coins you want to bet) or multi –
player mode. There are two types of games: table games and
Above is an example of the game menu. The particular one that
is highlighted stands for Blackjack. Some table games can
be played in multi-player or private group mode. Read the
section on multi-player modes for more information.
Above shown is the Cashier miniscreen. It displays
your current balance. Virtual money is shown when you play
in Fun Mode. Click on the Cashier button to enter the Cashier.
It enables you to deposit or withdraw money (real or virtual),
see the transaction history and manage your Comp points.
Links and buttons in the lower right corner have the following
||Displays the BetCasino contact information.
||Opens an URL with the latest information on BetCasino
promotions and news.
||Opens the online help file, which you are reading right
||Opens a window where you can adjust volume, speed, sound,
and screen size. See the Options section of this help
You can customize your game environment by adjusting:
Drag the slider to the right or left to increase
or decrease the speed of the multimedia animations used during
Disable DOUBLE UP in Video Poker
When this box is checked, the double, half-double
and collect buttons do not appear on the screen, you have
to press the ones on the machine itself.
Use large cards in card games
When this box is checked, cards are displayed double
their original size (in table games).
Play slots in ZOOM mode
In ZOOM mode, the reels, buttons and the winning
table are displayed larger.
Select this to display your game over the entire
screen. When this option is not selected you will see the
Casino displayed in a midsize window.
Drag the slider to the right or left to lower or
raise the volume.
Select this to enable ambient sound effects - machine
noise, cards being dealt, dice rolls, etc.
Select this to listen to background music while you
Select this to hear the dealer speaking while you
play. The sound option must also be selected in order to hear
6. Multiplayer Modes
Some games feature the following Multiplayer Options:
You can play with up to two other players who are
You play alone at the table.
You can join or create a group that up to two other
people can join.
In Real Money Mode, click Cashier to deposit or withdraw money.
You can also view your entire transaction history from inside
the cashier. In Fun Mode, use the Cashier to deposit or withdraw
virtual dollars to your account.
8. Deposit Cashier
There are several methods available for transferring money
into your Casino account; click on the Sports Book
Deposit tab and then on the buttons in the menu ribbon
of the deposit screen to select a payment method. If you choose
to pay by credit card, you need to register your credit card(s)
before you can use it (them). To transfer funds from your
Sports Book account, please click on the Sports Book
Transfer to transfer money to your casino account.
9. Withdraw Cashier
You can transfer funds from your Bet Casino account at any
time to Sports Book Payment System. To transfer funds, please
enter the amount and click the Transfer button.
10. Transaction History
The Transaction History allows you to view all financial transactions
performed through the cashier section of the casino. All withdrawals
and deposits, approvals and declines, using all available
methods, including Comp points to balance conversions, are
listed here. Select the desired range of dates and click the
View History button to perform a search.
11. Credit Card Limitations
BetCasino is bound by the Credit Card companies own limitations
and can therefore only refund winning amounts to the player's
Credit Card up to the amount initially deposited using that
Credit Card. Account money that was not originally deposited
by credit card can be returned to the player via a bank draft
or wire transfer.
12. Comp Points
Comp Points (i.e. complementary points) are rewards given
to valued customers based on their wagered amounts. You don't
have to be a "high roller" to earn Comp points.
Every Bet Casino player is automatically enrolled in the VIP
Player Club where you earn points with each bet you make -
regardless of whether you win or lose. The points are granted
based on the amount you bet while playing. The higher your
VIP level, the more points you get for each $1 bet. You can
accumulate these points and then convert them to real money.
To view your current Comp Points: click the
Cashier button and click the Comp Points icon. An up-do-date
total of your points is displayed.
To convert Comp Points to real money: just
click the Convert To Real Money button. The
money is deposited to your casino account immediately. The
conversion ratio is also displayed.
Note: Comp Points are only earned and paid
out only to Real Money accounts.
13. Contact Us
Service and Support
Our Customer Service is on stand-by 24 hours a day, 7 days
a week, for any questions, comments, or suggestions you might
You can contact the Customer Service Center by phone, fax,
Support by e-mail
We guarantee a response to all e-mail requests within 25 minutes.
To help us provide you with the best service possible, please
choose the e-mail address that addresses the kind of help
||Customer Support Services and General Inquiries
||Inquiries requiring management services