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Cashier help

If you need help depositing or withdrawing funds never hesitate to contact one of our Customer Service Representative toll free by phone 1-800-800-0502 or via Live Chat. We are here for you 24/7.

You can also find out everything you need to know about our deposit and withdrawal methods below.

Depositing money in your account is easy. You can accomplish this by logging into the Sportsbook/Casino or directly into your CPC account from the home page using the Cashier Button.

Below is a list of the deposit methods we offer, with customer ratings and processing time.

Method Customer Rating
Instant Bank Transfer Best Rating
Credit Card Four Star
NETeller Three Star
Express Money Transfer Three Star
Wire Transfer Three Star
Moneybooker Two Star Rating
Bank Draft Two Star
On Demand Funds Two Star

Login to the cashier section using the same username and password you chose when you registered.

When you enter the secure area of your CPC account, you can deposit or withdraw funds using one of the following methods. Please choose a method from the list below for more information.

How long will it take to process my deposit?
Payment Method Processing Time
Instant Bank Transfer Immediately
Credit Card Immediately
NETeller Immediately
Wire Transfer Typically 3 business days. Upon sending the payment half of the funds will be credited to your account. Providing you fax a copy of the payment to 1-800-359-7519 or 1-268-481-4501 for international players.
The remainder will be credited to your account plus your fees (if over $300.00) once the wire is received.
Express Money Transfer 15-20 Minutes once the tracking number has been received.
On Demand Funds Immediately
FedEx Draft Upon receipt of the package.
Mail Draft Upon receipt of the package. Typically 7-14 business days.
Moneybooker Immediately

If your deposit is not credited in this time frame please contact us and we will investigate the situation.
Who is Cyber Processing? How do I know they are safe to use?
Cyber Processing Corporatin, Gibraltar is our parent company. Cyber Processing processes financial transactions for our gaming websites.

We strongly recommend using Cyber Processing secure payment system. It is fast, user friendly, and completely secure. We use SSL (Secure Socket Layer) technology for securing our transaction server and MD5 encryption technology for data transfer.
What will the charge appear as on my credit card statement?
One of the following descriptions will appear on your credit card statement:
Cyber Processing Corp
Cyber 1-800-800-2128
I-FUND-Cyber Processing Corp 800-800-0502
Metacharge
Once your deposit is made a receipt indicating the descriptor will be emailed to yoU
How do I make an Instant Bank Transfer deposit?

    It's as easy as 1,2,3

    1. Select Instant Bank Transfer from the deposit section of the cashier
    2. Enter your banking details and deposit amount then click on submit
    3. Void the check (important!) and your account is instantly credited!
Instant Bank Transfer allows you to transfer funds directly from bank account to your Cyber Processing account. Once your transaction is approved your deposit will be credited your CPC account immediately. The funds will be transferred out of your bank account within 5-7 business days.

The minimum transfer amount is $50.00 per transaction. Maximum transfer amounts are stated below:

Level One: You can deposit $750.00 in total regardless of the number of transactions. After $750.00 of transactions have cleared you will be upgraded to Level 2.

Level Two: You can deposit up to $1500.00 per 7 rolling day period, inclusive of the deposit date.

You should not make a transfer unless the funds are available in your bank account. NSF transactions will be subject to a $30.00 charge in addition to any fees charged by your bank. At CPC's discretion any winnings derived from an NSF check will be voided.

To make a Instant Bank Transfer, click here
How do I make a Credit Card deposit?
Credit CardSelect the Credit Card deposit option in the cashier section. We accept Visa, Visa Check Card, Visa Electron, MasterCard, Delta, Switch & Solo. You will be asked for the following information:
  1. Credit Card Type
  2. Credit Card Number
  3. CCV: The Credit Card Verification Number is an additional level of security for your credit card. It is a three digit number in the same area as your signature.
  4. Expiry Date
  5. Amount: Please choose an amount between $25.00 and $2000.00.
You will automatically receive a response once you have submitted the form. If your deposit is approved the funds will be credited to your account immediately.

Some banks will decline online transactions which are gaming related. Your bank will however allow you to transfer funds from your checking account. To deposit using this method select Instant Bank Transfer from the cashier section.

To make a credit card deposit click here.
How do I make a Wire Transfer deposit?
Wire TransferFor wiring instructions please contact: [email protected] Once you have sent your transfer we will credit half of the amount to your gaming account. Providing you fax a copy of the wire instructions to 1-800-359-7519 or 1-268-481-4501 for International Players. Once the wire is received the remainder will be credited to your account plus your fees if your deposit is over $300.00.
How do I make a NETeller deposit?
NETellerNETeller is a web based payment solution similar to Pay Pal. Once you have opened an account with NETeller you can transfer funds directly from your bank account to us, without having to leave our site. We also pay for all Neteller transaction fees when the deposit is made from our site.
    If you currently have a NETeller account:
    Select the NETeller deposit option from the cashier section of the website. You will be asked for the following information:
    1. NETeller Account ID: This is the account ID which you use to access your NETeller account.
    2. Secure ID: This is the secure ID which you use to access your NETeller account.
    3. Amount: You may enter in an amount between $25.00 and $2500.00. Providing your NETeller account allows you to make a transfer in that amount.
    4. Bank Account Number: This field is only required if you wish to transfer funds from your bank account. To use this option you must register your bank account with NETeller. If you do not have an account registered with NETeller please log into your Neteller account to register one.
You will automatically receive a response, once you have submitted the form. If your deposit is approved the funds will be credited in 1-3 minutes.
    If you do not have a NETeller Account:
    1. Go to www.neteller.com
    2. Click on the link "Sign Up Now For Your Free NETeller Account"
    3. Fill out the information requested and click on "Join NETeller"
    4. NETeller will send you, your Account ID and NETeller Secure ID
    5. To deposit funds to your NETeller account
Electronic Funds Transfer
Using EFT, you can transfer funds directly from your bank account to your NETeller account. These transactions are free, but require at least 4 business days to clear. To use EFT, simply register your bank account with NETeller. Available to US and Canadian members only.

InstaCASH
InstaCASH EFTs work exactly the same way as a regular EFT, except the funds are instantly deposited to your NETeller account. Like EFTs, instaCASH deposits require the client to register a bank account with NETeller. There is an 8.9% service fee on Instacash deposits. However, when you make the transfer from our site as shown above, the fees are automatically charged to us.
How do I make a Express Money Transfer Deposit?
You can send your deposit through any Express Money Transfer location. Go to here to find the location closest to yoU To make a credit card deposit over the phone using Express Money Transfer call: 1-800-325-6000.

For full information on depositing through Express Money Transfer, please go to the Express Money Transfer deposit section of this website. There you will find the name and address where you can send the payment to.

For deposits of $300.00 or more we will reimburse the transaction fees to your gaming account.

Once you have sent your Express Money Transfer deposit:

  • Go to the Express Money Transfer deposit section of the cashier
  • Enter your Express Money Transfer tracking number
  • Amount sent - excluding fees
  • The name you sent the payment to
Once complete your deposit will be credited within 15-20 minutes.

To make a deposit with Express Money Transfer click here.
How do I make an On Demand Funds deposit?
On Demand Funds is an e-wallet similar to NETeller or Pay Pal. You can create an account by visiting www.ondemandfunds.net. You can use your Visa Credit Card or a bank transfer to fund your account.

Once your card has been funded, return to the cashier section to transfer the funds to your gaming account.

If you prefer to create or fund your account over the phone dial:

1-866-234-4633 (Toll free) or 416-486-1564
You will be asked for a merchant reference number: 780078000502.

How do I deposit using a Bank Draft?
Check DraftWe will accept Cashier, Certified or Official Checks, International Money Orders and Bank Drafts (personal checks are NOT accepted). Your gaming account will be credited upon receipt of mail.

For further details of how to deposit using these methods please e-mail our Customer Accounts Team at [email protected] or through Live Chat, and we will be able to provide you with the necessary banking details.

Fees:

As an added member benefit to all our valued clients, once you have funded and activated your gaming account we will pay up to USD$30.00 of the cost of sending us your check by Federal Express as long as the amount deposited is USD$300 or greater.

For deposits of over $300.00 we will reimburse the FedEx fees to your gaming account.

Once your package is received the funds will be credited to your gaming account.


How do I make a Moneybooker deposit?

MoneybrookersMoneybooker is a web based cash account. We especially recommend this method to European and International customers.

If you already have created a Moneybooker account:
Select the Moneybooker deposit option from the cashier section. You will be asked for the following:

  1. Moneybooker email address: This is the email address you used to register your Moneybooker account
Once you have filled in your email address click on submit. This will open Moneybooker's website. Moneybooker will ask you for the password you choose for their website. They will also ask you to fill in the touring number located on their site.

Moneybooker will confirm your deposit. Should the deposit be approved the funds will be credited to your account immediately.

If you do not have a Moneybooker account:
Go to www.moneybooker.com. Select "Open a free account" fill in the requested information and click on submit. You will then be emailed the appropriate information required to access your Moneybooker account.

To fund your Moneybooker account:
  1. Log into your Moneybooker account
  2. Go to upload funds
  3. Select the method you wish to use to fund your Moneybooker account


  4. Bank Transfer, Credit Card or E Gold

How do I withdraw funds from my account?
  1. Select the withdrawal option from the cashier section of the website
  2. Select the withdrawal method you would like to use
  3. Fill out the required information and click on submit

Cyber Processing's Withdrawal Policy

If you deposited using NETeller, or Moneybooker your withdrawal will first be paid out using that method, up to the amount you have deposited for the life time of your account. The remaining balance (if any) will be credited to you using the method of your choice.

Identification such as a driver's license may be requested of you in accordance with the Interactive Gaming & Wagering Regulations of Antigua and Barbuda.

For payments made via FedEx and Express Money Transfer, your tracking number will be emailed to you once the payment has been sent. Express Money Transfer and FedEx withdrawals may be delayed due to statutory holidays.

Customers are allowed one free withdrawal per 30 day period additional withdrawals are charged a $5.00 administration fee. (Express Money Transfer, FedEx and Wire are excluded)

Checks requested via regular mail can take between 7-14 business days to be received.

Withdrawals are processed within 48 hours Monday to Friday. If your withdrawal has not been received within the specified time frame, please contact us and we will investigate the status of your withdrawal.

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